Tardiness & Inconsistency Kill Believability
Jordan Kelly

Tardiness leaves our credibility and even our honesty open to question.


Conducting a pre-submission review for a client recently, I noted a claim that two delivery team members had “a collective 50 years’ experience” in a particular type of infrastructure.


However, this didn’t tally with the individuals’ Curricula Vitae, so I asked for these figures to be checked.


The amended figure came back: “30 years of collective experience”.


The client notices these inconsistencies, and a figure pulled out of the air doesn’t do our credibility any good. At all.

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