Think & Win Bids
Winning High-Value, High-Stakes Bids through Superior Questioning, Listening and Thinking Skills
Description
The three fundamental skills of a genuinely sharp, sustainably successful bid/proposal/tender professional are the ability to think, listen and ask quality questions.
It sounds simple and logical, yet it’s these very skills that are noticeably absent in many bid, business development or sales executives today . . . as unpopular as this assertion may be.
Furthermore, formulating successful business development and bid strategies is the process of research and thinking; not the product of tools and templates.
The capacity and willingness for a bid leader or business development professional to think deeply, logically, strategically and client-centrically is a key differentiator between those who can sustain a high win rate and provide much-needed leadership in new-business pursuits, and those who flounder in such a role.
It’s a skill set that can be taught – so long as the necessary degree of humility and “coachability” exists. And that’s the reason this book was written. Its title is an unashamed play on that of the all-time business classic, Think & Grow Rich, penned in 1937 by leading business thinker of his time, Napoleon Hill.
Think & Win Bids is more than a catchy title. It’s a book with a strong message and a wealth of commanding insights into the fundamentals of winning bids . . . including the need to deeply understand a potential customer or client organisation, the world in which it operates, its intended procurement, and the all-important backdrop against which that procurement is being made.
Learn
- The importance of understanding your customer or client organisation and its procurement from a holistic (versus a narrow, service- or product-focused) perspective.
- How to gain a detailed and bid-winning appreciation of the procurement psyche of your prospective customer or client organisation.
- How to determine the most valuable information to acquire about a customer or client organisation’s intended procurement and the bigger picture directing or impacting it.
- How to plan for the acquisition of the above points of critical knowledge.
- The difference between high-value and low-value conversations and how to plan for the former.
- The specific differences between great listeners and average listeners.
- What highly effective business development operatives and bid professionals do that average ones don’t.
- The many types of information available to help inform your bid strategy, and how to source them.
- Little-known sources of competitor information.
- The criticality of channelling information back, in a valuable format, from the client or customer coalface to the bid team.
- What you need to know when your client organisation has its own (up-the-line) client.
- How to take advantage of arrogance on the part of the competition.
- The importance of avoiding arrogance in your own organisation.
- The value of “sleuthing” the customer’s documentation versus simply “reading” it.
- The critical distinction between “features” and “benefits” and how to capitalise on your ability to translate one into the other.
- What constitutes bid strategy . . . and what doesn’t.
- How to turn raw information into bid-winning intelligence.
- Working wide while drilling deep in the strategy formulation phase.
- How to develop a winning bid strategy.
- Why “thorough” is the best default position when it comes to strategy.
- Why talk of “silver bullets” is naive.
- How to avoid confusing tactics with strategy.
- Why templating is the opposite of thinking.
- The importance of documenting your bid blueprint in detail.
- How to position your organisation as a trusted advisor.
- How to get the most out of a de-brief.
- How to hire the most effective professional support.


Review For Think & Win Bids
“Kelly, through her unique ability to share both experience and deep insight, articulates the paramount importance of asking, listening and deep thinking in understanding the client’s mind, towards the objective of producing successful business development and bid strategy.
“She challenges us from our complacency, calling us out on our guilty shortcuts of the past, and in doing so provides a salient reminder of the commitment and effort required to consistently win the biggest deals. Moreover, she also offers guidance on how to do it better than you thought you needed to do.
“She provides lessons in humility that anyone in business development or selling in complex environments or markets can well use.”
Rod Naylor
General Manager
Veolia Water North America
(New York)
Think & Win Bids
Description
The three fundamental skills of a genuinely sharp, sustainably successful bid/proposal/tender professional are the ability to think, listen and ask quality questions.
It sounds simple and logical, yet it’s these very skills that are noticeably absent in many bid, business development or sales executives today . . . as unpopular as this assertion may be.
Furthermore, formulating successful business development and bid strategies is the process of research and thinking; not the product of tools and templates.
The capacity and willingness for a bid leader or business development professional to think deeply, logically, strategically and client-centrically is a key differentiator between those who can sustain a high win rate and provide much-needed leadership in new-business pursuits, and those who flounder in such a role.
It’s a skill set that can be taught – so long as the necessary degree of humility and “coachability” exists. And that’s the reason this book was written. Its title is an unashamed play on that of the all-time business classic, Think & Grow Rich, penned in 1937 by leading business thinker of his time, Napoleon Hill.
Think & Win Bids is more than a catchy title. It’s a book with a strong message and a wealth of commanding insights into the fundamentals of winning bids . . . including the need to deeply understand a potential customer or client organisation, the world in which it operates, its intended procurement, and the all-important backdrop against which that procurement is being made.
Learn
- The importance of understanding your customer or client organisation and its procurement from a holistic (versus a narrow, service- or product-focused) perspective.
- How to gain a detailed and bid-winning appreciation of the procurement psyche of your prospective customer or client organisation.
- How to determine the most valuable information to acquire about a customer or client organisation’s intended procurement and the bigger picture directing or impacting it.
- How to plan for the acquisition of the above points of critical knowledge.
- The difference between high-value and low-value conversations and how to plan for the former.
- The specific differences between great listeners and average listeners.
- What highly effective business development operatives and bid professionals do that average ones don’t.
- The many types of information available to help inform your bid strategy, and how to source them.
- Little-known sources of competitor information.
- The criticality of channelling information back, in a valuable format, from the client or customer coalface to the bid team.
- What you need to know when your client organisation has its own (up-the-line) client.
- How to take advantage of arrogance on the part of the competition.
- The importance of avoiding arrogance in your own organisation.
- The value of “sleuthing” the customer’s documentation versus simply “reading” it.
- The critical distinction between “features” and “benefits” and how to capitalise on your ability to translate one into the other.
- What constitutes bid strategy . . . and what doesn’t.
- How to turn raw information into bid-winning intelligence.
- Working wide while drilling deep in the strategy formulation phase.
- How to develop a winning bid strategy.
- Why “thorough” is the best default position when it comes to strategy.
- Why talk of “silver bullets” is naive.
- How to avoid confusing tactics with strategy.
- Why templating is the opposite of thinking.
- The importance of documenting your bid blueprint in detail.
- How to position your organisation as a trusted advisor.
- How to get the most out of a de-brief.
- How to hire the most effective professional support.
Winning High-Value, High-Stakes Bids through Superior Questioning, Listening and Thinking Skills
CATEGORIES:
PUBLISHED ARTICLES
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Don’t Bastardise the ‘Trusted Advisor’ Concept
AUSTRALIAN CONCRETE CONSTRUCTION
Turning the ‘Code of Ethics’ Challenge into An Opportunity
WEST AUSTRALIAN TRANSPORT
How To Ensure An External Focus And Why It’s A Must
THE MAIN REPORT (NEW ZEALAND)
Three Reasons Not to ‘Template’ Strategy Formulation
THE MAIN REPORT (NEW ZEALAND)
Understanding the Difference Between Tactics and Strategy
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
What Type of Listener Are You . . . Or Aren’t You?
WEST AUSTRALIAN TRANSPORT
‘Win Themes’, ‘Silver Bullets’ & Other Corporate Claptrap
WEST AUSTRALIAN TRANSPORT
Improve the Impact of Your Proposals with These Time-Tested Writing Principles
THE MAIN REPORT (NEW ZEALAND)
Two Key Ways To Be A Better Writer
WEST AUSTRALIAN TRANSPORT
It’s The Deals You Don’t Do
WEST AUSTRALIAN TRANSPORT MAGAZINE
When Preparing for A Debrief, End With the Start in Mind
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Thinking from the Client’s Head: The Starting Point of Meaningful Differentiation
AUSTRALIAN CONCRETE CONSTRUCTION
Construction Bid Victories: Price or Compatibility?
AUSTRALIAN CONCRETE CONSTRUCTION
The Three Worst Executive Summary Mistakes
CONSTRUCTION ENGINEERING AUSTRALIA
In A ‘Too-Tight’ Timeframe, Use Individuals’ Strengths to Your Advantage
WEST AUSTRALIAN TRANSPORT
Three Reasons ‘Templating’ Is A Bad Practice
THE MAIN REPORT (NEW ZEALAND)
Do You Truly “Hear” Your Clients?
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
The Six Key Practices of A Trusted Advisor
MUNICIPAL ENGINEERING AUSTRALIA
‘Codes of Ethics’, Business Development & Bid Strategy
THE MAIN REPORT (NEW ZEALAND)
In A Tight Timeframe, Look to Individuals’ Strengths
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Prove Your Points (or They’re Worth Nothing)
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
The Real Skill Set of A Peak-Performing BD Manager
AUSTRALASIAN TRANSPORT NEWS
Escaping the Low-Price Rut
WEST AUSTRALIAN TRANSPORT MAGAZINE
De-Commoditisation:
A Smart Strategy for the Smaller Operator
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Pitching NZ PPPs: Creativity vs Cost
WEST AUSTRALIAN TRANSPORT MAGAZINE
Differentiate to Avoid Warring on Price
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Small Can Be Beautiful . . . It’s Up to You
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Realism is the Best Strategy
NEW ZEALAND EXPORT MAGAZINE
How to Succeed At Overseas Bidding
NEW ZEALAND BUSINESS
Take Advantage of the Competition’s Arrogance
NEW ZEALAND BUSINESS
Exploiting the Advantages of Being Small
THE MAIN REPORT (NEW ZEALAND)
Bidding Too Low:
A Fool’s Game
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Smashing the ‘Sales Personality’ Myth
MUNICIPAL ENGINEERING AUSTRALIA
Why Engineers Could be More Compelling than the Average Sales ‘Pro’
THE MAIN REPORT (NEW ZEALAND)
Don’t Let Your Language Compromise Your Credibility
CONVENTIONS INDUSTRY
Fall in Love with Your Destination Through the Prospect’s Eyes
ASIA PACIFIC AIR CARGO (PART 2)
How to ‘De-Commoditise’ Tenders and Proposals
ASIA PACIFIC AIR CARGO (PART 1)
Answer to ‘Commoditisation’ Lies in Providing Well-Researched Customer Solutions
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
To Produce Top-Quality Bids, Try Uni-Tasking Instead of Multi-Tasking
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Grammatical Gaffes to Avoid in Bids
THE MAIN REPORT (NEW ZEALAND)
Three Reasons to Avoid ‘Templated’ Thinking
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Unusually Tight Timeframe? Capitalise on Natural Talent
CONSTRUCTION ENGINEERING AUSTRALIA
Grammatical Malfunctions Don’t Belong in Bids
THE MAIN REPORT (NEW ZEALAND)
Multi-Tasking & Bids Don’t Mix
MUNICIPAL ENGINEERING AUSTRALIA
Using Time-Tested Principles to Improve the Impact of Your Proposals
CONSTRUCTION ENGINEERING AUSTRALIA
Increasing Your Bidding Smarts
AUSTRALIAN CONCRETE CONSTRUCTION
Best Bid-Writing Tips
THE MAIN REPORT (NEW ZEALAND)
No. 1 Self-Editing Check Point for Bidders
THE MAIN REPORT (NEW ZEALAND)
Move to A New Level of Bidding Smarts
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
How to Move to A New Level of Bidding Smarts
THE MAIN REPORT (NEW ZEALAND)
Make Bids Specific in Every Regard
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Your Team’s Grammatical Standards
AUSTRALIAN CONCRETE CONSTRUCTION
The No. 1 Way to Strike A Consistently High Bid Win Rate
THE MAIN REPORT (NEW ZEALAND)
Nine Ways to Slash the Cost of Bidding
WEST AUSTRALIAN TRANSPORT MAGAZINE
Consistent Success: The Secret’s in the Debrief
THE MAIN REPORT (NEW ZEALAND)
How to Achieve Consistent Success in Bidding
CONSTRUCTION DIGITAL
The No. 1 Way to Achieve Consistent Success in Tendering
ENGINEERS AUSTRALIA
How Important Is Original Thinking When Tendering?
THE MAIN REPORT (NEW ZEALAND)
Top Notch Bid Writers Edit Out Wasteful Words
CONSTRUCTION GLOBAL
Bid-Writing: Don’t Be Clever. Be Easily Understood.
AUSTRALIAN CONCRETE CONSTRUCTION
Creating Compelling Responses to High-Value Tender Calls
THE MAIN REPORT (NEW ZEALAND)
Avoid Jargon & Unnecessary “Technicalese” in Bids
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Avoiding Jargon & Unnecessary Technicalese
THE MAIN REPORT
If the Bid’s Critical, Match the Personality to the Objective
THE MAIN REPORT (NEW ZEALAND)
Substantiate Your Claims
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Make Your Bid-Writing Work
PROJECT MANAGEMENT WORLD JOURNAL
Why Engineers Could be More Compelling than the Average Sales Pro (or the Professional Bid Writer)
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Tips for Making Your Bid-Writing Work
THE MAIN REPORT (NEW ZEALAND)
Tips for Making Your Bid-Writing Work
AUSTRALASIAN TRANSPORT MAGAZINE
Sometimes It’s the Deals You Don’t Do
CONSTRUCTION DIGITAL (UK & EUROPE)
How ‘Meaningless Mumph’ Does a Bidder Harm
CONSTRUCTION DIGITAL (UK & EUROPE)
Construction Bid Victories: Price or Compatibility?
THE MAIN REPORT (NEW ZEALAND)
Part Three: Tips for Creating Compelling Proposals
THE MAIN REPORT (NEW ZEALAND)
Part Two: Tips for Creating Compelling Proposals
THE MAIN REPORT (NEW ZEALAND)
Part One: Tips for Creating Compelling Proposals
NEW ZEALAND BUSINESS
Are Your Bids Full of It?
THE MAIN REPORT (NEW ZEALAND)
Take ‘Cultural Fit’ Seriously When Bidding
WEST AUSTRALIAN TRANSPORT MAGAZINE
Do Not Enter
MUNICIPAL ENGINEERING MAGAZINE (AUSTRALIA)
Old-School Selling Doesn’t Cut the Mustard in the New World
WEST AUSTRALIAN TRANSPORT MAGAZINE
The Mining Dilemma: There May Well Be An Answer
CONSTRUCTION ENGINEERING AUSTRALIA
Don’t Bastardise the ‘Trusted Advisor’ Concept
AUSTRALIAN CONCRETE CONSTRUCTION
Turning the ‘Code of Ethics’ Challenge into An Opportunity
WEST AUSTRALIAN TRANSPORT
How To Ensure An External Focus And Why It’s A Must
THE MAIN REPORT (NEW ZEALAND)
Three Reasons Not to ‘Template’ Strategy Formulation
THE MAIN REPORT (NEW ZEALAND)
Understanding the Difference Between Tactics and Strategy
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
What Type of Listener Are You . . . Or Aren’t You?
WEST AUSTRALIAN TRANSPORT
‘Win Themes’, ‘Silver Bullets’ & Other Corporate Claptrap
WEST AUSTRALIAN TRANSPORT
Improve the Impact of Your Proposals with These Time-Tested Writing Principles
THE MAIN REPORT (NEW ZEALAND)
Two Key Ways To Be A Better Writer
WEST AUSTRALIAN TRANSPORT
It’s The Deals You Don’t Do
WEST AUSTRALIAN TRANSPORT MAGAZINE
When Preparing for A Debrief, End With the Start in Mind
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Thinking from the Client’s Head: The Starting Point of Meaningful Differentiation
AUSTRALIAN CONCRETE CONSTRUCTION
Construction Bid Victories: Price or Compatibility?
AUSTRALIAN CONCRETE CONSTRUCTION
The Three Worst Executive Summary Mistakes
CONSTRUCTION ENGINEERING AUSTRALIA
In A ‘Too-Tight’ Timeframe, Use Individuals’ Strengths to Your Advantage
WEST AUSTRALIAN TRANSPORT
Three Reasons ‘Templating’ Is A Bad Practice
THE MAIN REPORT (NEW ZEALAND)
Do You Truly “Hear” Your Clients?
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
The Six Key Practices of A Trusted Advisor
MUNICIPAL ENGINEERING AUSTRALIA
‘Codes of Ethics’, Business Development & Bid Strategy
THE MAIN REPORT (NEW ZEALAND)
In A Tight Timeframe, Look to Individuals’ Strengths
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Prove Your Points (or They’re Worth Nothing)
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
The Real Skill Set of A Peak-Performing BD Manager
AUSTRALASIAN TRANSPORT NEWS
Escaping the Low-Price Rut
WEST AUSTRALIAN TRANSPORT MAGAZINE
De-Commoditisation:
A Smart Strategy for the Smaller Operator
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Pitching NZ PPPs: Creativity vs Cost
WEST AUSTRALIAN TRANSPORT MAGAZINE
Differentiate to Avoid Warring on Price
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Small Can Be Beautiful . . . It’s Up to You
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Realism is the Best Strategy
NEW ZEALAND EXPORT MAGAZINE
How to Succeed At Overseas Bidding
NEW ZEALAND BUSINESS
Take Advantage of the Competition’s Arrogance
NEW ZEALAND BUSINESS
Exploiting the Advantages of Being Small
THE MAIN REPORT (NEW ZEALAND)
Bidding Too Low:
A Fool’s Game
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Smashing the ‘Sales Personality’ Myth
MUNICIPAL ENGINEERING AUSTRALIA
Why Engineers Could be More Compelling than the Average Sales ‘Pro’
THE MAIN REPORT (NEW ZEALAND)
Don’t Let Your Language Compromise Your Credibility
CONVENTIONS INDUSTRY
Fall in Love with Your Destination Through the Prospect’s Eyes
ASIA PACIFIC AIR CARGO (PART 2)
How to ‘De-Commoditise’ Tenders and Proposals
ASIA PACIFIC AIR CARGO (PART 1)
Answer to ‘Commoditisation’ Lies in Providing Well-Researched Customer Solutions
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
To Produce Top-Quality Bids, Try Uni-Tasking Instead of Multi-Tasking
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Grammatical Gaffes to Avoid in Bids
THE MAIN REPORT (NEW ZEALAND)
Three Reasons to Avoid ‘Templated’ Thinking
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Unusually Tight Timeframe? Capitalise on Natural Talent
CONSTRUCTION ENGINEERING AUSTRALIA
Grammatical Malfunctions Don’t Belong in Bids
THE MAIN REPORT (NEW ZEALAND)
Multi-Tasking & Bids Don’t Mix
MUNICIPAL ENGINEERING AUSTRALIA
Using Time-Tested Principles to Improve the Impact of Your Proposals
CONSTRUCTION ENGINEERING AUSTRALIA
Increasing Your Bidding Smarts
AUSTRALIAN CONCRETE CONSTRUCTION
Best Bid-Writing Tips
THE MAIN REPORT (NEW ZEALAND)
No. 1 Self-Editing Check Point for Bidders
THE MAIN REPORT (NEW ZEALAND)
Move to A New Level of Bidding Smarts
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
How to Move to A New Level of Bidding Smarts
THE MAIN REPORT (NEW ZEALAND)
Make Bids Specific in Every Regard
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Your Team’s Grammatical Standards
AUSTRALIAN CONCRETE CONSTRUCTION
The No. 1 Way to Strike A Consistently High Bid Win Rate
THE MAIN REPORT (NEW ZEALAND)
Nine Ways to Slash the Cost of Bidding
WEST AUSTRALIAN TRANSPORT MAGAZINE
Consistent Success: The Secret’s in the Debrief
THE MAIN REPORT (NEW ZEALAND)
How to Achieve Consistent Success in Bidding
CONSTRUCTION DIGITAL
The No. 1 Way to Achieve Consistent Success in Tendering
ENGINEERS AUSTRALIA
How Important Is Original Thinking When Tendering?
THE MAIN REPORT (NEW ZEALAND)
Top Notch Bid Writers Edit Out Wasteful Words
CONSTRUCTION GLOBAL
Bid-Writing: Don’t Be Clever. Be Easily Understood.
AUSTRALIAN CONCRETE CONSTRUCTION
Creating Compelling Responses to High-Value Tender Calls
THE MAIN REPORT (NEW ZEALAND)
Avoid Jargon & Unnecessary “Technicalese” in Bids
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Avoiding Jargon & Unnecessary Technicalese
THE MAIN REPORT
If the Bid’s Critical, Match the Personality to the Objective
THE MAIN REPORT (NEW ZEALAND)
Substantiate Your Claims
WESTERN AUSTRALIAN TRANSPORT MAGAZINE
Make Your Bid-Writing Work
PROJECT MANAGEMENT WORLD JOURNAL
Why Engineers Could be More Compelling than the Average Sales Pro (or the Professional Bid Writer)
CONSTRUCTION DIGITAL (UK, MAINLAND EUROPE & US)
Tips for Making Your Bid-Writing Work
THE MAIN REPORT (NEW ZEALAND)
Tips for Making Your Bid-Writing Work
AUSTRALASIAN TRANSPORT MAGAZINE
Sometimes It’s the Deals You Don’t Do
CONSTRUCTION DIGITAL (UK & EUROPE)
How ‘Meaningless Mumph’ Does a Bidder Harm
CONSTRUCTION DIGITAL (UK & EUROPE)
Construction Bid Victories: Price or Compatibility?
THE MAIN REPORT (NEW ZEALAND)
Part Three: Tips for Creating Compelling Proposals
THE MAIN REPORT (NEW ZEALAND)
Part Two: Tips for Creating Compelling Proposals
THE MAIN REPORT (NEW ZEALAND)
Part One: Tips for Creating Compelling Proposals
NEW ZEALAND BUSINESS
Are Your Bids Full of It?
THE MAIN REPORT (NEW ZEALAND)
Take ‘Cultural Fit’ Seriously When Bidding
WEST AUSTRALIAN TRANSPORT MAGAZINE
Do Not Enter
MUNICIPAL ENGINEERING MAGAZINE (AUSTRALIA)
Old-School Selling Doesn’t Cut the Mustard in the New World
WEST AUSTRALIAN TRANSPORT MAGAZINE
The Mining Dilemma: There May Well Be An Answer